Contact our debt recovery specialists. Call 0141 331 2332Please note, we may record calls for monitoring and training purposes.
CICM: Managing Credit in a Crisis
The Chartered Institute of Credit Management (CICM) is the world’s largest recognised professional body for the credit management community. As well as facilitating professional qualifications, the Institute’s members have access to a host of resources. For example, their “Knowledge Hub” covers such subjects as “credit risk” and “legal and compliance”, as well as “skills builder”.
As a longstanding member of the Institute, in addition to being a Fellow and a member of it's "technical committee", I recently received details of their online “Managing Credit in a Crisis” tool. This comprises a suite of tools which all credit professionals can use in a crisis. I would like to emphasise three points:
- It is open to non-members of the CICM.
- It is absolutely free to use.
- Even if you think that you are not a “credit professional”, it will be of interest – if you are supplying goods or services on credit then, in my book, you are a credit professional.
Access to the resources can be found here, where you will find a useful checklist titled “Managing Credit in a Crisis”.
There are other useful resources too such as “Government Support” and “Employment Advice”. I think that you will find the “Tools and Resources” offering particularly helpful because it includes a “Members’ Advice Service” which is currently open to non-members of the institute.
I do hope you find these resources useful during these uncertain times. As ever, please do not hesitate to contact me if you would like to discuss any of your debt recovery or credit control needs.
With very best wishes,
Stephen
Stephen Cowan
Managing Director
Testimonials
Yuill + Kyle are an extremely focused firm who are achieving great results for us north of the border. Their client-focused staff keep us 'in the loop' so we are able to make timely decisions, helping us to recover more of our money.
I would not hesitate to recommend Yuill + Kyle's services to other business colleagues. I recently sent Yuill + Kyle's pre-sue letter to 2 debtors. Within 2 days of Yuill + Kyle sending these letters one of the debtors paid his £560 and the other his £750, all for the fee of a 7 day letter!
I instructed Yuill & Kyle to send a pre-sue letter to my debtor. This resulted in the debtor paying their outstanding £2750. We also received a letter of apology from them!! Great result!!
I have to say that Yuill + Kyle have represented my best experience to date with solicitors, and although I was unable to take this matter further on this occasion I would have no hesitation in using you again or recommending you to others.
I would really like to recommend your services to everyone considering litigation. Your online service is fast, efficient and easy to use. We found that your costs are simply unbeatable for pre-litigation and I feel sure that when we require legal support, Yuill + Kyle will be our first choice.
Yuill + Kyle successfully recovered £19,000 for our client. We were delighted with their professionalism and fully intend to use them again in the future.
"Stephen Cowan displays calm equanimity in the face of challenging, complex and often adversarial situations, and responds quickly and professionally."
Contact our debt recovery specialists.Call 0141 331 2332
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